Effective Date: August 8, 2025

At BYTESAFEGUARD IT SOLUTIONS, we are committed to delivering secure, reliable, and transparent digital services. As a certified and authorized reseller of antivirus software, we operate exclusively through digital delivery. All product keys are sent directly to the customer’s registered email address following successful payment. Due to the nature of our products and delivery method, we have established the following refund and return policy to ensure clarity and fairness for all users.

Digital Product Delivery

All purchases made through our website are fulfilled electronically. No physical items are shipped. Once an order is confirmed and payment is completed, the product key is sent to the email address provided during checkout. Customers are responsible for ensuring that their email address is accurate, active, and accessible to receive the product key without delay.

Refund Eligibility

Refunds may be considered under the following conditions:

• The product key was not delivered due to a verified technical issue on our end.
• The product key is invalid or non-functional, and the issue is confirmed by our support team.
• The customer contacts us within 48 hours of purchase with a valid reason and supporting documentation.

Refunds Will Not Be Issued For

• Change of mind after completing the purchase.
• Incorrect product selection by the customer.
• Inability to use or activate the product due to user error, system incompatibility, or lack of technical knowledge.
• Requests submitted more than 48 hours after the product key has been delivered.
• Assumptions of brand affiliation or dissatisfaction based on brand preference.

Return Policy

As we only sell digital products, returns are not applicable. Once a product key has been issued, it cannot be returned, revoked, or reused. Customers are encouraged to review product details, system requirements, and compatibility before completing a purchase.

Verification and Processing

All refund requests are subject to verification. Customers must provide:

• The original order number
• The registered email address used during purchase
• A clear explanation of the issue, along with any relevant screenshots or documentation

Our support team will review the request and respond within two business days. If the refund is approved, it will be processed to the original payment method within five to seven business days, depending on the payment provider.

Payment Security

Payments are processed through secure third-party platforms. BYTESAFEGUARD IT SOLUTIONS does not store or manage customer payment information directly. All transactions are encrypted and handled in accordance with industry standards for data protection and financial security.

Use of Third-Party Brand Assets

Our website may display brand names, logos, trademarks, and product identifiers that belong to third-party companies. These elements are used strictly for identification and informational purposes. BYTESAFEGUARD IT SOLUTIONS does not claim ownership, endorsement, or affiliation with any antivirus brand or manufacturer. All rights remain with their respective owners.

Customer Responsibilities

Customers are expected to:

• Provide accurate contact and payment information during checkout
• Review product details and system compatibility before purchase
• Contact our support team promptly if any issue arises

Legal Compliance

All business operations, product listings, and customer communications are conducted in accordance with applicable laws and regulations in the United States. We follow strict standards to ensure transparency, consumer protection, and lawful advertising practices. This includes compliance with digital commerce regulations, advertising guidelines, and data protection laws.

Privacy and Data Handling

We respect your privacy and manage all personal information in full compliance with relevant data protection laws. For more information, please refer to our Privacy Policy.

Contact for Refund Requests

If you believe your purchase qualifies for a refund, please contact us directly:

• Email: admin@bytesafeguardit.com
• Helpline: (844) 751-5040
• Address: 360 Avenel Street, Avenel, NJ 07001, United States

Please include your order number and a brief explanation of the issue. We are committed to resolving all valid concerns with professionalism, clarity, and care.